Privacy Policy

Effective date: March 18, 2026

At Viralspace, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our affiliate marketing platform — whether you're a brand listing products, an affiliate promoting them, or a buyer making a purchase. All transactions on Viralspace are protected by our escrow system.

1. Information We Collect

We collect information you provide directly and data collected automatically when using Viralspace:

• Account & Profile Data: Name, email address, phone number, username, password, and profile details. For affiliates: bio, social media links, audience information. For brands: business name, product information, bank account details for payouts.
• Onboarding Survey Data: Information provided during signup surveys to help us match affiliates with relevant products and personalize your experience.
• Transaction & Payment Data: Purchase details, order history, escrow status, commission earnings, withdrawal requests, and payout information. We do not store full payment card numbers — these are processed securely via third-party payment providers.
• Usage & Device Data: IP address, browser type, operating system, pages visited, time spent on pages, referral sources, and device identifiers.
• Affiliate & Promotion Data: Promotional links generated, click tracking, conversion data, sales attributed to your links, and commission history.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve Viralspace services including the marketplace, escrow system, and affiliate tracking.
• Process account registrations, product listings, promotional link generation, and escrow-protected transactions.
• Track sales and calculate commissions for affiliates based on confirmed deliveries.
• Process wallet withdrawals and payouts to Nigerian bank accounts.
• Personalize your experience with recommended products and dashboard insights.
• Send service updates, order notifications, and promotional offers (with your consent).
• Prevent fraud, resolve disputes, and ensure platform security.
• Comply with legal obligations and enforce our Terms & Conditions.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies for:

• Functionality: Maintaining login sessions and user preferences.
• Analytics: Understanding how users interact with our platform to improve services.
• Affiliate Tracking: Accurately attributing sales to the correct affiliate's promotional link and calculating commissions.

You can manage cookie preferences via your browser settings, though disabling cookies may limit features like affiliate link tracking and personalized recommendations.

4. How We Protect Your Information

We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Secure servers with access controls
• Regular security audits and monitoring
• Escrow funds handled via trusted payment processors

While we take extensive measures to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, cloud hosting providers, analytics tools, and email services who assist us under strict contractual obligations.
• Transaction Parties: Limited order details shared between brands, affiliates, and buyers as necessary to fulfill orders (e.g., shipping information).
• Legal Authorities: If required by law, subpoena, or to protect rights, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Third-Party Links and Services

Viralspace may link to or integrate third-party services such as payment gateways and social media platforms. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing personal information.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, update, or delete your personal data
• Opt-out of marketing communications via unsubscribe links
• Withdraw consent for consent-based processing
• Request data portability
• Object to certain types of processing
• Lodge complaints with data protection authorities

To exercise your rights, contact us at support@viralspace.ng. We will respond within applicable legal timeframes.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Transaction records, commission history, and escrow data are retained for accounting, legal compliance, and dispute resolution purposes. You may request deletion of your account, subject to legal retention requirements.

9. Children's Privacy

Viralspace is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we discover that we have collected personal data from a minor, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. For significant changes, we will notify you via email or a prominent notice on our platform.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us:

• Email: support@viralspace.ng
• Instagram: @viralspace.ng

Thank you for trusting Viralspace. We're committed to protecting your privacy as you grow your business and earnings on our platform.